You searched the right thing. The FDD is the document that spells out what a The UPS Store franchise is really about — what you're committing to, and what they're committing to you. Here's a sampling of what their 2026 Franchise Disclosure Document reveals:
Every detail below is drawn straight from The UPS Store's 2026 Franchise Disclosure Document — and in your Clearly Workspace, Clara links each one back to the exact page in the FDD. See what that looks like →
You cannot change the FDD — and that's not the point. The point is to walk into your next conversation with The UPS Store knowing what you're agreeing to, so you ask the questions that matter most to you. We're not here to talk you out of anything — we're here to make sure your excitement is the clear-eyed kind.
The Workspace is where you and Clara review the FDD together. She's read every page, and she'll walk you through any of it — the basic questions, the ones you're not sure are smart, the ones keeping you up at night. No judgment, ever. Ask her what a royalty really costs you, whether you could sell one day, what happens if you get sick — anything.
It's the smart first step before you sign, or before you spend on an attorney: get into the Workspace for $49, get to know the FDD, and walk into your attorney conversation already knowing the document, so your time with them goes to the parts that matter most to you. Ask Clara as many questions as you want for 30 days — there's no limit, and no question is too small.
When your 30 days with Clara are up, the Workspace doesn't go anywhere. It's saved to your Clearly Library, so you can reopen the Clearly Report, the FDD, and your notes whenever you come back to the decision.